Passenger GSA

Asian Aviation is a fast-growing company that operates airline representative offices in important international markets. Asian Aviation is currently entrusted by a big number of international passenger airlines to represent their interests in a variety of nations across the world. The global network of Asian Aviation provides airlines with a low-risk way to access new national and regional markets.
Our team of experts will gladly and competently assist you with all of your airline’s needs, including Sales, Marketing, Promotion, Finance, Legal, Cargo, and much more. Our broad suite of services caters to all of the requirements of a thriving airline operating in today’s competitive markets (click on specific service for more details). If you’re seeking for a dependable partner to assist you extend your aviation business into new markets, look no further.

Passenger Sales

  • Direct e-mails and newsletters
  • Negotiation of Preferred Partner Agreements
  • Promotion through corporate and specialized travel agencies as well as tour operators
  • Direct promotion to all Travel Agents
  • Co-operation with local tourism boards and other stakeholders
  • Sales Support including development, pricing distribution, database set-up and monthly reporting
  • Market Intelligence, including market research, analysis as well as competitor benchmarking

Reservations & Ticketing

  • Call center services, including handling of all airline reservations
  • FIT and group booking enquiries
  • Tour operator series and allotment handling and controlling
  • Group Booking ticket issuance
  • Creation of monthly sales statistics, including revenue control & reporting
  • Dispatch of price sheets and product information
  • Telephone sales activities, product and destination advice
  • Handling enquiries of final consumers
  • ADM/ACM processing & Refund handling
  • Hotel accommodation bookings on airlines dedicated programs

Claim Handling

  • Managing customer and baggage-related claims
  • Supporting airline claims against suppliers, including malperformance, service without order, tax, invoice control and negotiation of securities and grace periods
  • Handling state authority claims, such as illegal entries or public charges

Financial Services

  • Dedicated to airline’s specific needs
  • Tax/legal consulting and agreement screening
  • Correspondence, contracting and negotiation with suppliers
  • VAT handling (registration, application and reporting)
  • Full service controlling accounts (receivable and payable)
  • Debt collecting and control
  • Coordination, organization and execution of all authorized payment transactions
  • Tax declaration

Got any question?